Know Before You Go Csl Cards

csl Local Prepaid SIM Card

• Activation Offer and Menu Data
• 2X Balance to Contract Plan
• Become Up To 30% Recharge Bonus
• New Auto-recharge Service
• Earn Clubpoint Programme
• Surprise of the Calendar month

You can cull the prepaid SIM card co-ordinate to your need:

Prepaid SIM card cost	$48	$100	$180	$298
Total data entitlement	3GB / thirty Days*	5GB / 365 Days^	14GB / 365 Days#	22GB / 365 Days@
Common internet activities	Text Electronic mail/Message	Electronic mail	Drama	Amusement
	Web Browsing	Social Media	Gaming	e-learning

* Subscribe to a 30-Day/3GB local information laissez passer. During 3x data promotion, total entitlement volition exist 3GB.

^ Subscribe to a 365-Day/3GB, plus 2GB new activation offer, full entitlement volition exist 5GB.

# Subscribe to a 365-Day/12GB, plus  2GB new activation offer, total entitlement will be 14GB.

@ Subscribe to a 365-Day/20GB, plus 2GB new activation offer, total entitlement will be 22GB.

Activation Offer:

Face Value	$48	$100	$180	$298
Entitlement	Unlimited local vocalisation (valid for 30 days) Effective from one January 2022, Unlimited local voice (valid for 30 days) will be updated to ten,000 local voice minutes (valid for 30 days).
	-	2GB local data (valid for 365 days) (2X Data promo, full 4GB )~

~ Promotion until thirty April, 2022.

Please activate the Prepaid SIM Bill of fare before the expiry appointment shown on the Prepaid SIM Carte packaging by:

(1) Punch the USSD code *109#
(ii) Make/receive the offset call or transport the start SMS

Bill of fare information

Master residual checking	*109#
Subscribed service status checking	*101#
Roaming Data Usage checking (Overseas)	*101*2#
Countersign inquiry	*111# (Use insert prepaid SIM phone)
Administration Fee	$three / 30 days
Prepaid SIM Carte du jour Validity	180 days
Maximum Stored-Value Limit	$5,000
System Features
Unconditional Call Forwarding	Local airtime charge
Voice Mail	$5 / xxx days (motorcar-renew every thirty days)
Local Caller Number	Gratis of charge
Roaming Caller Number Display	Gratis of charge

1. MTR/Tunnels/Mobile License/Assistants Fee will be imposed once you activate this Prepaid SIM Card. This fee volition be waived for the outset 30 days subsequently activation, so volition be deducted on the subsequent day and thereafter every 30 days.
2. Validity of the Prepaid SIM Card will be extended for 180 days from the engagement of recharge upon every recharge of HK$50 or to a higher place, the validity will exist extended for 730 days from the engagement of recharge upon every recharge of HK$one,000.
3. Terms & Conditions apply. For details, please contact 24-Hr customer service 179179.
4. We reserve the correct to terminate your mobile service without prior observe if your remaining balance is $0 or less and no usage in past consecutive 3 months.

2X Rest to Contract Plan

Csl prepaid SIM card customers upgrade to selected contract program, to enjoy a double balance rebate upward to $600. Terms and Conditions employ.

For details, please visit csl shops or phone call 179179.

Local Data Pass

Information pass	Charges & entitlement		Subscription lawmaking
one-Houriv	$8 / 1.5GB		*101*532*iv#
1-Day	$eighteen / iii.6GB		*101*532*ane#
3-Twenty-four hour period	$38 / 6GB		*101*532*2#
7-Day	$68 / 9GB		*101*532*3#
30-24-hour interval (automobile-renew every xxx days)2nd	$38 / 300MB		*101*835*1#
	$48 / 3GB [2X Data promo, total 6GB (For first 30 days)]^		*101*835*3#
	$98 / 18GB		*101*835*21#
365-Day	$68 / 3GB (2X Data promo, total 6GB)^		*101*835*iv#
	$168 / 12GB (2X Data promo, total 24GB)^		*101*835*5#
	$238 / 20GB (Limited upgrade to 540 days)#		*101*835*6#
	$65 / 6GB *Just for Local Information 365-24-hour interval Pass (12GB) in employ		*101*835*81#

Data Passes package unlimited CSL Wi-Fi Service, please refer to "csl Wi-Fi Service" for details.

^  Promotion until 30 Apr, 2022.
#  Promotion until thirty Apr, 2022.

1. 600Mbps is our network specification for downlink of 4G LTE-A network (with 75Mbps for uplink) provided via 3 sections of 20MHz continuous 4G spectrum each, which is but available to designated locations with the use of a compatible device. Bodily speeds that customers experience are less than the specifications and will exist affected by the device used, locations, network conditions and other extraneous factors. Compares to other commercially launched mobile networks available to client in Hong Kong every bit of one Oct 2017.
2. Data Passes and 30-Twenty-four hours Laissez passer:

   a.	Any unused Local Mobile Information usage of Data Passes would be forfeited upon expiry of data laissez passer validity period.
   b.	If you subscribe to multiple one-Hour Information Passes simultaneously, all the Data Passes volition be valid until the latest decease date of the subscribed Data Passes and you may utilize the Local Mobile Data usage included in all the Data Passes at any time during the extended validity flow.
   c.	If you subscribe to multiple 1-24-hour interval/three-Twenty-four hour period/7-Day Data Passes simultaneously, all the Data Passes volition exist valid until the latest expiry appointment of the subscribed Data Passes and yous may use the Local Mobile Data usage included in all the Data Passes at any time during the extended validity catamenia.
   d.	30-Day data laissez passer will be renewed automatically every thirty days (23:59 on 30th day) subsequently subscription. Any unused usage cannot be carried frontward to the next 30-Day period and will be forfeited at the finish of the corresponding period. To unsubscribe this service, delight punch *101#835*1# (for $38 30-Twenty-four hours data pass), *101#835*two# (for $208 thirty-Day information pass), *101#835*3# (for $48/1GB/30-Solar day information laissez passer) & *101#835*21# (for $98 30-24-hour interval data pass) from your handset, the cut-off fourth dimension is 23:59 on the death appointment. If you subscribe to multiple 30-Day Data Passes simultaneously, the system volition follow the last subscribed thirty-Solar day pass expiry date and will be auto-renewed. Previous 30-Twenty-four hour period Data Pass subscribed will end upon original expiry date (23:59).
   eastward.	If you subscribe to multiple 1-Hour and one-Day/3-Day/7-Day Information Passes simultaneously, all the 1-Hour Data Passes will be used first in accord with sub-clause (b) of this clause.   After the local Mobile Information included in all the ane-Hr Data Passes has been used up, your local Mobile Data usage will exist deducted from the 1-Mean solar day/3-Day/7-Day Passes, validity and data usage of all 30-Day Passes volition be in accordance with sub-clause (c) of this clause.
   f.	If you subscribe to multiple 1-Twenty-four hour period/3-Day/7-Day and xxx-Twenty-four hour period Data Passes simultaneously, all the 1-Day/3-Day/seven-Day Data Passes will exist used first in accord with sub-clause (c) of this clause.   After the local Mobile Information included in all the 1-24-hour interval/3-Day/vii-Day Data Passes has been used upwards, your local Mobile Information usage volition be deducted from the 30-Twenty-four hours Passes, validity and information usage of all xxx-Twenty-four hours Passes will be in accordance with sub-clause (d) of this clause.
   g.	If you subscribe to multiple 1-Hour, 1-Day/3-Day/7-Day Data Passes and 30-Day Laissez passer simultaneously, all the 1-Hour Data Passes will be used start in accord with sub-clause (b) of this clause.  Later the local Mobile Data included in all the 1-Hr Data Passes has been used upwards, your local Mobile Data usage will be deducted from the 1-Day/3-24-hour interval/7-Day Passes, validity of which volition be in accord with sub-clause (c) of this clause. After the local Mobile Data included in all the 1-Twenty-four hour period/3-Twenty-four hours/vii-Twenty-four hour period Passes has been used upwardly, your local Mobile Data usage will be deducted from the 30-24-hour interval Data Passes, validity of which will exist in accordance with sub-clause (d) of this clause.

3. Afterward you have reached 6GB of mobile data usage (the monthly fair usage level per calendar month), yous can still continue to utilize the service. However, your network specification will be lowered to 128kbps. CSL Mobile Limited complies with OFCA'south Guidelines for the Implementation of Fair Usage Policy for the Provision of Mobile and Stock-still Broadband Services and will not at any time cap your data network specification below 128kbps. You volition receive an SMS notification once you have reached 6GB and the fair usage policy is in place. Actual speeds that customers experience are considerably less than the specifications and will be affected past the device used, locations, network conditions and other extraneous factors.
4. ane-60 minutes Program includes a continuous 60-infinitesimal session upon your subscription.
5. i-Twenty-four hour period/three-Day/7-Twenty-four hour period/365-Day Pass is based on a continuous 24-hours per day.

csl Wi-Fi Service

Featuring high speeds, coverage around Hong Kong, csl Wi-Fi Service connects to the Net when you're on the move.

How to login:

1. Go to csl Wi-Fi hotspots, and set the Network Name (SSID/ESSID) to "csl".
2. Launch your internet browser.
3. Type any valid URL into the address field and you will be redirected to the csl Wi-Fi login page automatically.
4. Login to the service:
   • Choose "Notice HK Tourist SIM/Prepaid SIM Cards".
   • Enter your mobile number and PIN to login to the service.
5. After login, a new offline window will pop-up to let you terminate the connectedness. Do non close the offline window. To terminate your csl Wi-Fi session, only click the "Disconnect" button.
6. If y'all have accidentally closed the Disconnect pop-upward window, please go to hotspot.cslwifi.com and click "Disconnect" to logout.

^$48 local prepaid SIM menu requires to purchase local data pass for costless csl wi-fi service

International Roaming

Roaming Vox Telephone call: Details

Roaming Data Pass:

Data Pass	Charges & Data	Subscription Code
1-Solar day International Roaming data	$88 / 20MB	*101*732*4#
	$168 / 50MB	*101*732*5#
Cathay, Macau and Taiwan	$48 / 500MB / 3 Days	*101*601*3#
	$98 /  1GB / seven Days	*101*601*9#

ane.

1-Day/3-Twenty-four hour period/seven-Twenty-four hour period International roaming data pass must exist subscribed via subscription lawmaking when roaming in selected destinations. 1-Day/three-24-hour interval/7-Day International roaming data pass volition be valid for i-Day/iii-Solar day/seven-24-hour interval , the cut-off time of daily usage is 23:59 HK Time (GMT+8:00) of the subscription day regardless of the activation time of roaming destination. Any unused Mobile Data entitlement will be forfeited after the cutting-off time. The roaming data service coverage are subject to change from time to time without prior discover, for details, delight click here. Ability of mobile information service depends on your roaming destination or the local network coverage.

2.

You may subscribe to multiple International roaming data pass simultaneously and the validity of all passes will be extended to 23:59 HK Fourth dimension (GMT+8:00) of the "due north" twenty-four hour period. "n" means the number of Twenty-four hours International roaming information laissez passer subscribed simultaneously. You may use the Roaming Mobile Data usage included in all the passes at any time during the extended validity menses.

Roaming Information Service:

After you go far at roaming destination and successfully subscribe to roaming information service, just simply follow the guide below to set the correct APN proper name to ensure the roaming information service works properly.
Set the APN name as "mobile"

Android
Settings > Wireless & Network > More than Settings > Mobile networks > Access Betoken Names > +New APN > APN > mobile

iOS
iPhone: Settings > Cellular > Cellular Data Network > APN: mobile

Voice / SMS

Vox service

Content	Local Prepaid SIM 1GB		Local Prepaid SIM 3GB	Local Prepaid SIM 7GB	Local Prepaid SIM 22GB
Local Voice Telephone call / Telephone call Forwarding1	$0.06 / min. (21:00 - 11:59)		$0.ane / min.
	$0.12 / min. (12:00 - xx:59)
IDD Voice Call ^	To Red china: $1 / min.2a (Additional local airtime charge $0.12/min applies)		To thirty designated countries/destinations (Includes China): Costless2b (Boosted local airtime charge $0.25/min applies)
	To other countries: IDD charges2a, # (Additional local airtime charge $0.12/min applies)		To other countries: IDD charges2b, # (Additional local airtime charge $0.25/min applies)
Video Call	$1 / min. (Intra-network)3
	$two / min. (inter-network)
	To other countries: International video call charge3 (3G Service will be ended on 31 May, 2021)
Value Pack1c (Service will be ended on 1 Feb, 2021.)	$x / 30-Day		-
	Content	Local voice & intra network video phone call: $0.03 / min (Applicative for registered 3 Hong Kong phone number)
	Subscription	*101*202#
	Cancellation	101#202#
	How to utilize	Cancel registered phone number: Press *101#202* telephone number#
		Enquiry registered number & validity: Press *101*#202#
		Inquiry registered number & validity: Printing *101*#202#
	Remark	Auto Renewal
Vocalisation Parcel1b	$28 / xxx-Twenty-four hour period
	Content	Unlimited Local Voice Telephone call Constructive from ane Jan 2022, The Vocalization Package will exist updated to 10,000 local voice minutes.
	Subscription	*101*203#
	Cancellation	*101#203#
	How to utilise	Normal punch method
	Remark	Auto Renewal

^ Brand an IDD phone call:
[001] [Land / destination lawmaking] [surface area lawmaking] [Phone number]

- Calls to Britain phone numbers starting with "001+441534", "001+441481", "001+441624": Off-Summit hour IDD accuse $8.2 (per infinitesimal), Meridian hour IDD  charge $8.8 (per infinitesimal).

- Calls to U.k. telephone numbers starting with "1718+441534", "1718+441481", "1718+441624": Off-Elevation hour IDD charge $ane.98 (per infinitesimal), Elevation hour IDD  charge $two.58 (per minute).

Notes:
•The IDD telephone call will be charged in one case the phone call is connected.
• International operator assisted calls (due east.k. collect call) is non applicable to this Prepaid SIM Card.

Content	Charges
Local SMSfour	$0.three / SMS (Intra-network)
	$0.7 / SMS (Inter-network)
International SMSiv	To China: $1.5 / SMS
	To other countries: $1.eight / SMS
Roaming SMS	$3 / SMS
MMS (sent from Hong Kong)	To a Hong Kong mobile number or electronic mail: $1 / MMS
	To an overseas mobile number : $3 / MMS

1. Phonation Service

   a)	Any usage of local Vocalisation Call, IDD Phonation Call and All Call Forwarding will be calculated on a per minute basis. Whatever usage of less than one minute volition be counted every bit one minute.
   b)	In one case yous have subscribed to the Voice Package , $28 monthly Service fee will be deducted from your prepaid account automatically for every 30 days until you unsubscribe the service by press *101#203#.
   c)	Value Pack The Value Pack ("Service") is available to csl Local Prepaid SIM Card Customers only and includes: -$0.03 per minute charge towards outgoing or incoming: Local vocalization and intra video calls to nominated mobile numbers (a number in Hong Kong beginning with the digit 5, 6, nine including the numbers from other mobile operators in Hong Kong); and -$0.03 per minute charge towards approachable or incoming: Local vox calls to nominated fixed line numbers (a number in Hong Kong beginning with the digit 2, 3) When you subscribe to the Service, you can nominate a maximum of three local mobile or fixed line numbers ("Nominated Numbers") for the Service. You may alter any of the Nominated Numbers anytime via our Customer Service Hotline. Prior to nominating numbers for the Service, you must inform the user(southward) of the Nominated Mobile Numbers that his / her number(s) has been nominated for the Service and obtain his / her consent to be nominated. CSL Mobile Express ("we / united states") will non be responsible or liable your corruption or misuse of the Nominated Numbers. A confirmation SMS will exist sent to Customers upon Service subscription and the Service will be activated instantly after receiving this confirmation. Once you take subscribed to the Service, $10 monthly Service fee will exist deducted from your prepaid business relationship automatically for every 30 days until you unsubscribe the Service. $0.03 per minute accuse for local voice or intra video phone call are not applicable to calls to Nominated Number with prefix 133. Standard charges utilize when you make outgoing or incoming voice and video calls to the Nominated Number whilst overseas. CSL Mobile Express reserves the right to change the terms and weather condition of the Service and to make the final conclusion in the outcome of dispute.

2. IDD Service
   • IDD to People's republic of china is $i/min, local voice call accuse practical. For IDD Voice calls to other countries, local voice call charge $0.12/min applies in addition to IDD Phonation Call charges and these charges are calculated on a per minute ground. The IDD charges and coverage are subject to change from time to fourth dimension without prior notice, for details, please click here.
   • $0.25/min airtime charges apply when using IDD service. The IDD charges and coverage are field of study to change from time to fourth dimension without prior notice, for details, please click here.
3. Intra-network video call is made call inside Hong Kong to one2free prepaid customers, PCCW-HKT prepaid customers, 1O1O, csl and SUN Mobile customers. For details on international video call charges, please visit our website world wide web.hkcsl.com or call our hotline 179 179.
4. Intra-network SMS is text SMS sent within Hong Kong to one2free prepaid customers, PCCW-HKT prepaid customers, 1O1O, csl and SUN Mobile customers. Inter-network SMS is text SMS sent within Hong Kong to other Hong Kong networks. International SMS is text SMS sent within Hong Kong to users of overseas networks.

csl VoLTE Service (Prepaid SIM menu customers)

csl VoLTE Service, which brings vox phone call and video call to a brand new generation! VoLTE (Voice Over LTE) means connection of vocalism and video telephone call through 4G LTE network. As a valuable csl customer, you can now enjoy a FREE upgrade to experience voice telephone call with speedy connection and video phone call with loftier quality!

Benefit of using VoLTE
1)	Facilitates faster voice-phone call connections. What used to accept around seven seconds on a 3G network is now as fast every bit 1 2nd, if both parties are using VoLTE. Nonetheless it just takes effectually four seconds if using 3G network.
2)	Click the "Video Call" icon/button during a VoLTE telephone call to switch between vocalisation and video calls – instantly, simply and quickly(applicable merely to some Android models).
Must have items for using VoLTE:
●	VoLTE-compatible handset
●	Upgrade handset software to the latest version(applicative to Android phones. Delight update the software to the latest version according to the manufacturer's guidelines for settings).
●	Activate the handset's VoLTE office:
	iPhone
	Samsung
	LG
	Sony
	Huawei
	Xiaomi

VoLTE service is only available nether 4G LTE network coverage for intra-network calls with designated handsets.

●	Video call is a chargeable service, usage will be rounded upward to the nearest minute. In that location is no additional charge for using VoLTE for video calls.
●	VoLTE Video telephone call is only available when both users are using VoLTE service.
●	For enquiries, delight telephone call 179179.

"KingKing" Vocalisation Roaming Service

Content	Charges	Subscription
"KingKing"	$viii / Twenty-four hours	(No pre-subscription is required, charge will be auto deducted from stored-value upon using the service.)
	$88 / 30-Day	*101*55*ane#

1. Customers are required to download the KingKing application to utilize this service. KingKing is compatible only with certain handsets please refer to Hyperlink
2. $8/1-24-hour interval, $88/30-24-hour interval for making outgoing calls to whatsoever Hong Kong telephone number or receiving incoming calls from anywhere in the earth via KingKing, cut off time of the twenty-four hour period plan package is 23:59 HK time on expire day. IDD charges utilize if making calls to non-Hong Kong telephone numbers, and local vocalism call minutes volition be charged for the duration of such a call during all calls. Charges for Wi-Fi connectivity and IDD charges (if any) are additional. Local voice telephone call minutes will be charged for using KingKing application to make/receive calls in Hong Kong.
3. csl cannot guarantee "KingKing" service performance on handset models not listed, nor call quality at every single Wi-Fi hotspot or any other identify where Wi-Fi is bachelor.
4. Download the awarding from Google Play and App Store will incur local mobile information charge, while roaming data charge volition incur in overseas.

"KingKing" Vocalism Roaming Service

Y'all can brand/receive unlimited calls to/from Hong Kong through this KingKing app while you are abroad.
•For caller/receiver located in overseas, Wi-Fi connection, mobile device and KingKing application are required.
• Your friend/relative located in Hong Kong can use whatsoever fixed or mobile telephone to telephone call you without internet connection nor KingKing application installed.

You are recommended to download KingKing application before leaving Hong Kong, please go to Google Play or App Store and utilise "KingKing" as the search phrase.
Y'all will need to complete a 1-off registration to use KingKing. Delight connect to Wi-Fi Network before switching on KingKing.

How to login and employ "KingKing"

Select KingKing application icon on your handset carte du jour; and

1. enter your csl's number when using KingKing for the start time (Picture ane)
2. Enter countersign of rechargeable SIM (Moving picture 2), you may get the password by dialing *111#.
3. Accept KingKing Terms & Conditions (Motion-picture show 3)
4. Switch on KingKing then it will change to bluish, showing that all incoming/ outgoing calls are connected via KingKing (Pic iv)

Remarks:
-	KingKing cannot be used for emergency calls while you lot are abroad, and then please make emergency call via your regular vox roaming service. However, you can use KingKing to make emergency calls in Hong Kong.
-	"KingKing" does not apply to the Dealer prepaid SIM carte .

Get Up To thirty% Recharge Bonus

Recharge Bonus:

Recharge value (per transaction)	Bonus	Card validity extension menstruation (Day)
$300	30% of recharge value	180 days
$200 - $299.9	20% of recharge value	180 days
$50 - $199.9	ten% of recharge value	180 days

Recharge Methods:

Sales Channels

Service Hotline：179 179

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Source: https://www.hkcsl.com/en/csl-local-prepaid-sim-card/

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